![]() ![]() 4] Uninstall and reinstall the Messenger app When directed to a new screen, scroll down to Windows Store Apps and hit the Run button adjacent to the entry. Here, expand the Other troubleshooters tab. Just click the Start button, and choose Settings > System > Troubleshoot. The application automatically scans and fixes any issues that may prevent apps from running properly, especially the ones you downloaded from the Store. If you’ve recently updated Windows and found the Messenger app not working, run Windows Apps Troubleshooter. You may (or may not) see the following confirmation message: After a while, the Windows Store will open. ![]() On the result which appears, right-click and select Run as administrator.Ī command prompt window will open. To reset the cache for Microsoft Store you can use Windows Settings or use the built-in command-line tool known as WSReset.exe. Adjacent to it, click the More options menu (seen as 3 vertical dots).įrom the list of options displayed, select Advanced Options. Switch to the right pane and expand Apps & features heading.įind Messenger apps entry. 1] Reset the Facebook Messenger AppĬlick the Windows Start button and choose Settings.įrom the side panel on the left, select the Apps option. If it doesn’t help, move to the other solutions.
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